Terms and Conditions for Our Services
Time for acceptance of agreement
This agreement and general terms must be signed and returned to Sign20 LLC within 5 days of the date or contract will be deemed null and void . The Agreement consists of both the contract and these general terms and conditions.
Right to Cancel
Customer has the right to cancel within 3 business days from the day of signature . Upon cancellation Sign20 LLC will bill the "CUSTOMER" inconvenience fee which includes fees for purchasing and returning materials , any design hours made to this point and visitations. You are entering into a contract. If that contract is a result of or in connection with a salesman’s direct contact with or call to you at your residence or business without your soliciting the contract or call, then you have a legal right to void the contract or sale by notifying us within three (3) business days from whichever of the following events occur last: The date of the transaction or the date you received this notice. You must submit a written statement that is signed and dated by you and states your intentions to cancel. Cancellation, by a customer, after three (3) business days of acceptance of proposal will result in the customer paying a 30% handling fee of the total estimate.
Payment
Deposit of 50% of quote is required upon submission of this agreement. Final payment shall be upon completion of
work. Any amount not paid when due shall bear interest from the due date until paid in full at 18%, or the
maximum amount allowed by law. If customer decides to pay more than 50% deposit Sign20 LLC is no obligated to pay it back.
Payment can be done via:
- Card -> Via Invoice Link (3% fee) all cards accepted;
- Check -> Sent to the name of "Sign20 LLC" to address "515 South Blvd Ste C, Baraboo, WI 53913" , OR given by hand to any of Sign20 LLC employee or owner;
- Cash -> Delivered by hand to any of Sign20 LLC employee or owner;
Customer will receive online receipt upon payment confirmation. Online receipt can be accessed at any time after confirmation of payment.
Note: All card, bank payments, and Klarna service charges are paid by the customer. In case of a refund, the customer doesn't receive the service charges back.
Excavation of Area
In the event that work you have contracted requires excavation of land, Sign20 LLC will notify Digger’s Hotline to mark member utilities. Any non-member utility or other utility is not Sign20 LLC responsibility.
Permits and/or Inspections
If any permit and/or inspection is required by your governing municipality ,Sign20 LLC will set and pay for all permits and/or inspections and the cost will delivered to the customer.
Change orders
Any extra work which is requested of required due to the condition of the building or building code changes shall be performed only after a written change order, “Addendum”, is signed by the customer upon Sign20 LLC change order form, and delivered to Sign20 LLC accompanied by full payment for the change order if applicable. A change order may increase or decrease the price, provided for more or less time to complete work, for more or less materials or labor and other clauses.
Customers covenant noninterference
Customer shall not attempt to direct workers on the site, exclude them from the site, demand work from them, remove the permit from the site, or interfere in any way with Sign20 LLC work. If customer refuses to pay the final amount due , Sign20 LLC RESERVE the right to remove and relocate all unpaid project materials installed or delivered by Sign20 LLC even if customer call police for "TRESPASSING".
Customer's Insurance
Customer shall carry homeowners or business insurance in the full replacement value of all improvements on the property and public liability insurance.
Contractors required insurance
Sign20 LLC shall carry insurance required by law or a contractor and can provide proof within a business hour upon request from customer. Sign20 LLC carry $2M Umbrella General Liability Insurance.
Default
In the event that either party defaults in performing any covenant hereof, the non-defaulting party shall deliver to the defaulting party a dated “notice of default,” specifying the default and requesting the correction thereof. In the event it is not corrected within ten (20) days after receipt of said notice, the non defaulting party shall have all remedies at law and in equity for said default. In addition to any other remedy for default provided for herein or at Wisconsin law. Sign20 LLC shall have the right, but not the obligation to suspend or terminate its work(s), to retain all deposits then held and to peacefully repossess all materials previously delivered or installed, for which payment has not been made in full, to remove its equipment from the job site and terminate this agreement.
Notices
Any notice shall be sufficient of delivered to the address of the party given in the agreement, by hand or U.S. mail.
Act of God and delays
In the event the completion of work is prevented or delayed due to damage or destruction of the building, fire, accident, vandalism, earth movement, hurricane, tornado, windstorm, theft, labor strikes, warfare, material shortage, delay of any governmental agency in issuing any required permit or certificate, or in performing inspections, litigation, or any act of God, then the completion of work shall be delayed until a later date and Sign20 LLC and customer shall sign a change order reflecting the same. If customer declines to sign the change order then this agreement may be terminated by Sign20 LLC
Time is of the essence for this agreement
Upon the receiving of the first check the work specified in this contract will be put in to production as fast as possible.
Effective date of this agreement
This agreement becomes effective upon signature.
Governing law, venue, waiver of the jury trial and attorney fees
This agreement is to be governed by the law of Wisconsin. Venue for any action other than a lien foreclosure may at Sign20 LLC option lie in its home county. The parties intentionally waive the right of a jury trial, in any litigation arising under this agreement; the prevailing party shall recover its attorney fees and costs.
Entire agreement
No prior representation: Amendment: This is the entire agreement upon the Sign20 LLC and customer. There is no representation past or present, by Sign20 LLC or any person acting for Sign20 LLC, which does not appear herein. This agreement may not be amended except by a written change order or amendment executed and paid for as provided herein.
Severability
Any remaining provisions hereof shall remain in full force and effect.
Customer Agrees
Customer agrees and understands that "Design hours" & "Installation hours" will be added at the end of the project as time may varie. Customer has the right to as for estimate of hour and refuse "Designs" or "Installation" which shall requested be requested upon signing this document.
Online Terms and Conditions for Sign20.com
1. Introduction
Welcome to Sign20.com, your trusted provider of custom-made and manufactured signs, stickers, banners, metal signs, monument signs, LED displays, yard signs, vehicle wrap vinyl, wallpaper, perforated windows, and more. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions.
2. User Registration
Users do not need to register an account to make a purchase. Users will provide their information upon checkout to complete their orders. Registration is only required for returning customers who wish to keep track of their receipts, bills, and order history. By registering, users agree to provide accurate and up-to-date information.
3. Payment Terms
We accept the following payment methods:
- Online Payments: Credit/debit cards, bank transactions, and pay-over-time options with Klarna. Customers are redirected to the payment service provider's secure website to complete their transactions.
- Physical Payments: Cash by hand or checks delivered to our shop or any Sign20 LLC employee or owner.
Online orders must be paid in full unless the customer contacts us via live chat, phone, or email to arrange alternative payment terms. Note: All card, bank payments, and Klarna service charges are paid by the customer. In case of a refund, the customer doesn't receive the service charges back.
4. Shipping and Delivery
We offer the following shipping options:
- Pick Up: Customers can pick up their orders from our shop during business hours.
- Local Shipping: Available within a 65-mile radius for a small fee, which is added to each product upon adding it to the cart. Delivery times vary based on the product and destination.
- US Shipping: We ship to 48 states in the US, excluding Alaska and Hawaii. Shipping costs and delivery times vary depending on the destination and size of the order.
5. Returns and Refunds
Due to the custom nature of our products, no returns or refunds are offered or accepted. Each order is tailored to the customer's specific needs and may not have value for other customers. In the unlikely event of a defect or error on our part, we will work with the customer to resolve the issue.
6. Privacy Policy
We take user privacy seriously. All credit card and sensitive user information are directly stored by the payment service providers we use. We do not store this sensitive information ourselves. We adhere to strict data protection regulations and ensure that all customer data is handled securely and confidentially.
7. Intellectual Property
All content, including photos, descriptions, and trademarks on Sign20.com, is protected by intellectual property laws. Competitors are not permitted to use our content without explicit permission. Unauthorized use of our intellectual property will be subject to legal action.
8. User Responsibilities
Customers are responsible for keeping track of their orders and maintaining communication with us via phone at 608-218-4003 or email at contact@sign20.com until the order is fulfilled. Customers must provide accurate information during the order process and promptly inform us of any changes.
9. Dispute Resolution
We are committed to resolving any disputes with customers amicably. If an error occurs on our part, we will take the necessary steps to correct it and ensure the product meets the agreed-upon standards. Customers are encouraged to contact us promptly if any issues arise with their order.
10. Governing Law
These terms and conditions are governed by the laws of the United States, specifically the state of Wisconsin. Any legal disputes arising from the use of our platform or these terms will be resolved in the courts of Wisconsin.
11. Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. Any changes will be communicated to users through our platform. Users will be eligible for the terms and conditions that were in effect when they made their order until receipt of their order.
